I can’t print my Certificate of Completion.
You must complete both the post test/quiz and course evaluation before you can print your certificate. See picture below.
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Certificate of Completion
Can't print my Certificate of Completion
Need Certificate of Completion
Trouble with Certificate of Completion
I can’t find my Certificate of Completion.
You must complete both the post test/quiz and course evaluation before you can print your certificate. See picture below. Log back into the training center, return to your home page and click on My Courses. Then select the course you need the ...
The entire staff took the course as a group, but it won’t let me print certificates for each staff member.
In order for each person to get their own Certificate of Completion or Continuing Education credits, they must create their own account. If you prefer staff takes one of the courses as a group, simply register and log in under one name, then ...
I don’t have/can’t find the enrollment key
The enrollment key was provided by your instructor. If you did not receive your enrollment key, please submit a support request for further assistance. Search terms: Enrollment key Don’t have enrollment key Can’t find enrollment key How do I get ...
I didn’t receive the confirmation email.
Check your spam or junk mail folder, and be sure you aren’t using an anti-spam program that blocks all incoming messages until the sender is identified. The confirming email is from a “Do-Not-Reply” address and your confirming email will never get ...
The enrollment key won’t let me access the course.
If it has been more than 60-days since you signed up, your account may be inactivated. Submit a Support Request, to reactive your account. The enrollment key is case-sensitive and consists of two CAPITAL letters followed by three numbers. If you ...